Job Title: Content Creator & Social Media Manager
Location: Doha, Qatar
Reports To: Culinary Consultant Group (The Orenda Tribe’s Doha Franchise Owner)
Role Summary
The Content Creator & Social Media Manager is responsible for developing, implementing, and managing a comprehensive social media strategy while creating engaging visual and written content for Culinary Consultant Group outlets, including The Orenda Tribe and other brands/restaurants within the group across Doha. This role includes content creation, community management, social media analytics, customer inquiries, and ensuring consistent brand identity across all platforms.
This role requires a highly creative, organized individual with proven social media management skills, strong design capabilities, excellent communication skills, and a customer-focused approach.
Key Responsibilities
1. Social Media Management
- Develop and implement daily, weekly, and monthly social media content plans and calendars aligned with marketing goals.
- Create and schedule engaging content (e.g., text, images, videos, stories) for platforms such as Instagram, Facebook, and TikTok.
- Maintain a consistent brand voice and visual identity across all social media channels.
- Monitor social media trends and competitor activities to inform content strategy.
- Engage with followers, promptly respond to comments/messages, and foster a positive online community.
- Analyze social media performance metrics and provide regular KPI reports (engagement, reach, etc.).
2. Content Creation & Visual Design
- Design visually appealing graphics for social media posts, website banners, marketing materials, and promotional content using tools like Canva.
- Develop and maintain brand guidelines for all visual content.
- Ensure all designs align with The Orenda Tribe's brand identity.
3. Customer Service (Phone & Digital)
- Handle incoming customer calls and inquiries professionally and courteously.
- Provide information on services, workshops, products, and events.
- Address customer concerns and resolve issues effectively.
- Maintain accurate records of customer interactions.
- Respond to customer inquiries via social media messages and comments.
- Coordinate bookings with the operations team.
4. Collaboration
- Collaborate with the team to brainstorm and develop creative content ideas.
- Work with other departments to ensure consistent messaging and branding.
Qualifications and Skills
Education and Experience
- Bachelor’s degree in Media, Visual Communication, Marketing, or a related field (preferred). Equivalent experience and a strong portfolio will be considered.
- 1–3 years of proven experience in social media and content creation.
- Customer service experience is a plus.
Technical Skills
- Proficiency in Canva, CapCut, or similar content creation software.
- Strong understanding of social media platforms and best practices.
- A strong portfolio showcasing design skills and social media content creation.
Soft Skills
- Excellent written and verbal communication skills in Arabic and English.
- Strong organizational and time-management skills.
- Creative thinking and problem-solving abilities.
- Strong customer service and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Experience in a creative or art-focused environment.
Employment Details
- Working Hours: Full-time, including weekends and evenings as required.
- Compensation: To be discussed based on experience.
- Start Date: As soon as possible.
How to Apply:
To apply, please send your CV and Cover Letter to
operations@culinaryconsultants.qa
Should you have concerns about the terms outlined in this offer, you may directly contact our HR Department at +97450522001 or +962791200818